Privacy Policy

The Honey Network has created this privacy statement in order to demonstrate our firm commitment to privacy. This document discloses our information gathering and usage practices. For additional information about the Honey Network, please review our Terms and Conditions.



Use of your information


The Honey Network does not sell or rent your personal information to third parties.



The Honey Network collects personal information about you through your use of the Services and the Website, including your registration details and information relating to your use of the Website and the content you access.


The Honey Network may use this personal information to help us provide the Services to you, to verify your identity, to enforce or apply our terms and conditions, to protect the rights, property, or safety of the Honey Network Limited, our users, or others, for internal research purposes, for promoting and marketing other Honey Network products and Services to you, and for any other use that you authorise. Your membership's trading history may be published in your feedback.



We release account and other personal information only when we believe release is appropriate for legal compliance and law enforcement (including to government agencies with statutory law enforcement responsibilities); to facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of the Honey Network Limited, our users, or others. Government agencies with statutory roles enabling them to request data from us includes but is not restricted to Police, IRD and the Ministry Of Economic Development. Members can contact The Honey Network to ask whether such information has been provided.



If you wish to take Dispute Tribunal proceedings against another member, you can contact The Honey Network or the Disputes Tribunal for a statutory declaration, requesting contact details for the sole purpose of making a claim.



Email


It is the policy of the Honey Network to send our members email throughout the auction process and other email they elect to receive, in addition to customary business communications (payment confirmations, etc.). Further, it is our policy to immediately remove any member from any mailing list upon the member's request. In addition, the Honey Network will send newsletters and other communications to members. Newsletters will contain clear and obvious instructions for how the member can remove himself or herself from that mailing list.



We do use email as a means of receiving feedback from our members, and we encourage you to email us with your questions or comments.



Membership registration


Our site's registration form requires you to provide us contact information and may also require demographic information. We may use your contact information from the registration form to send you information about our company and promotional material from some of our affiliated partners. Your contact information is also used to contact you when necessary.



Updating your personal information


The Honey Network provides you with ways in which you can update your personal information, including changing your email address, password, phone number, etc. the Honey Network will store previous email addresses against your profile to ensure compliance with our Terms and Conditions - specifically the use of one account per member.



Delivery address details


The Honey Network enables you to save one or more of your delivery addresses which we will store against your profile. When you buy an item you have the option of selecting a delivery address which we will then send to the seller. We will never give the seller your address without your permission.



Payment instructions setup


The Honey Network enables you to save and send a standard payment instructions email to the successful buyer when your auction ends. When you set up each auction you can choose to have the saved message sent automatically or edit your message at that time.



Control of your password


You are responsible for all actions taken with your user name, email address and password, including fees. Therefore we do not recommend that you disclose your Honey Network password to any third parties. If you choose to share your user name, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.


It is important for you to protect against unauthorised access to your password and to your computer. Ensure you logout when you have finished visiting the Honey Network, especially if you access the Honey Network from a shared computer.



Credit card security


We work diligently to protect the security of your personal information, including credit card information.



We protect your credit card information during transmission by using the Secure Sockets Layer (SSL) protocol, which encrypts your information when transmitted over the Internet. The Honey Network retains only partial card details. However they may be held by either Direct Payment Solutions (DPS) (review their Privacy Policy)

When topping up your Honey Network account by credit card, you may have the option to "save this card for next time". If you choose this option, your credit card details are encrypted and securely stored by DPS

Cookies


Cookies are small pieces of information that are stored by your web browser in a file on your computer's hard drive when you use our website. We use cookies to deliver information and fresh content specific to your interests and to improve the experience of using our site. Cookies are widely used on most major websites.



The Honey Network uses "session" cookies to temporarily store information to help you use the site. This information is used to deliver the right content to you as you use the site and avoids unnecessarily asking you to log in. Session cookies expire immediately when you close your web browser or are deleted after 30 minutes of no activity on the Honey Network.



The Honey Network also uses "persistent" cookies to personalise the user experience, to help protect our members and to provide us with research information (such as how often members visit the Honey Network each month). Persistent cookies allow us to track users on the Honey Network and helps us identify users abusing the the Honey Network service. A persistent auto-login cookie is also stored when Members select the "remember me" option when logging in. The auto-login cookie is removed when the Member logs out.



Other information we collect


Users who login may have their IP addresses recorded. This information will only be provided to legal authorities in cases of suspected fraud or for law enforcement purposes. This information is stored securely and will not be provided to other members or non-authorised parties.



If you choose to post messages in our message areas or leave feedback for other users, we will collect that information you provide to us.



If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.



Customer service phone conversations may be recorded for internal training and quality assurance purposes. This helps us ensure the information we provide members is consistent and accurate. Phone records will be stored securely and will generally be retained for up to six months.



Membership removal


If you wish to have your registration removed from our directory for any reason, you may send us an email requesting this.



Updates to our information practices


From time to time, we make changes to our information practices or alter the functionality of our website. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at the Honey Network.



If you have any questions about our privacy policies or any other matter, please contact us.